Shipping policy

At Chahana Jewel Co, we strive to deliver your jewellery safely, securely, and on time.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

Once dispatched, orders are typically delivered within 3–7 business days, depending on your location. Delivery timelines may vary slightly during peak seasons, sales, or unforeseen circumstances.

Shipping Charges

• Standard shipping charges (if applicable) will be calculated and displayed at checkout.

• Any free shipping offers will be clearly mentioned on the website at the time of purchase.

Order Tracking

After your order is shipped, you will receive a tracking link via WhatsApp or email to monitor your shipment until delivery.

Delivery Partners

We work with trusted courier partners to ensure your jewellery reaches you safely and in perfect condition.

Delivery Address

Please ensure that the shipping address and contact details provided at checkout are accurate. Chahana Jewel Co is not responsible for delays or non-delivery due to incorrect or incomplete address information.

Delays

While we aim to meet all delivery timelines, delays may occasionally occur due to weather conditions, courier issues, or other factors beyond our control. We appreciate your patience in such cases.

Contact Us

For any shipping-related questions or concerns, feel free to reach out to us at:
📧 chahanajewelco@gmail.com
📞 WhatsApp/Call: 9137388769

 

By placing an order, you agree to our Shipping, Returns, and Care policies.