Privacy Policy
Last updated: December 26, 2025
Chahana Jewel Co operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Chahana Jewel Co is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
- Contact details including name, addresses, phone number, and email address
- Financial and payment information including transaction and payment details
- Account information such as username, password, preferences, and settings
- Transaction history including purchases, returns, exchanges, or cancellations
- Communications shared with us through support or inquiries
- Device, browser, IP address, and network information
- Usage and interaction data related to the Services
Personal Information Sources
- Directly from you when you use our Services or communicate with us
- Automatically through cookies, devices, and similar technologies
- From service providers engaged on our behalf
- From partners or third-party sources
How We Use Your Personal Information
- To provide, tailor, and improve our Services
- To process payments, orders, returns, and exchanges
- To personalize shopping experiences and recommendations
- For marketing, advertising, and promotional communication
- For security, fraud prevention, and account protection
- To communicate with you and provide customer support
- To comply with legal and regulatory obligations
How We Disclose Personal Information
- With Shopify, service providers, and logistics partners
- With marketing and advertising partners as permitted by law
- With third parties when you request or consent to such disclosure
- With affiliates or within our corporate group
- In connection with legal requirements or business transactions
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be shared across borders to enable these features. Shopify is responsible for processing data related to its enhanced services.
You may review Shopify's Consumer Privacy Policy and exercise rights through the Shopify Privacy Portal.
Third-Party Websites and Links
We are not responsible for the privacy practices of third-party sites linked from our Services. Information shared on external platforms may be visible to others.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Security and Retention
While we take reasonable security measures, no system is completely secure. Personal information is retained only as long as necessary for legal, operational, or contractual purposes.
Your Rights and Choices
- Right to access or know personal information
- Right to delete or correct personal information
- Right to data portability
- Right to manage marketing communication preferences
Complaints & International Transfers
You may contact us with complaints or concerns regarding data processing. Personal information may be transferred internationally using lawful safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact
For questions or requests, contact us at chahanajewelco@gmail.com
Kolshet Industrial Area, Thane West, Kalpataru Parkcity, Kolshet Road, Thane, MH, 400607, IN